Privacy Policy
Online Privacy Policy & GDPR
Tori Helf Enterprises, LLC (the “Company”) respects the privacy concerns of the users of its website, www.torihelf.com and the services provided therein (the “Site”). The Company thus provides this privacy statement to explain what information is gathered during a visit to the Site and how such information may be used.
Please also review the Terms of Use at www.torijenae.com which also govern use of this Site.
Use of Information: As a general policy, no personally identifiable information, such as your name, address, or e-mail address, is automatically collected from your visit to the Site. However, certain non-personal information is recorded by the standard operation of the Company’s internet servers. Information such as the type of browser being used, its operating system, and your IP address is gathered in order to enhance your online experience.
The Site’s various mailing lists, downloads, special offers, contests, registration forms, and surveys may request that you give us contact information such as your name, mailing and/or e-mail address, demographic information such as your age and gender, and personal preference information such as your preferred software and interests. Information submitted at the time of submission will be used by the Company only as necessary for our legitimate business interests, including without limitation the improvement of our products, services and the contents of the Site. The Company may also share such information with our business and promotional partners to further those interests. Personally identifiable information is never sold or leased to any third parties. With your permission, we may use your contact information to send you information about our company and products. You may always opt-out of receiving future mailings as provided below. The Company does not store any credit card information it may receive in regard to a specific transaction and/or billing arrangement except as necessary to complete and satisfy its rights and obligations with regard to such transaction, billing arrangement, and/or as otherwise authorized by a user.
The Company may disclose user information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference (either intentionally or unintentionally) with the Company’s rights or property, other users of the Site, or anyone else that could be harmed by such activities.
Children Age 13 and Under: The Company recognizes the special obligation to protect personally identifiable information obtained from children age 13 and under. AS SUCH, IF YOU ARE 13 YEARS OLD OR YOUNGER, THE COMPANY REQUESTS THAT YOU NOT SUBMIT ANY PERSONAL INFORMATION TO THE SITE OR TO THE COMPANY. If the Company discovers that a child age 13 or younger has signed up on the Site or provided us with personally identifiable information, we will delete that child’s identifiable information from our records.
The Company nonetheless encourages parents to go online with their kids. Here are a few tips to help make a child’s online experience safer:
- Teach kids never to give personal information, unless supervised by a parent or responsible adult. Includes name, address, phone, school, etc.
- Know the sites your kids are visiting and which sites are appropriate.
- Look for Website privacy policies. Know how your child’s information is treated.
- Check out the FTC’s site for more tips on protecting children's privacy online
Use of Cookies: Cookies are pieces of information that a website transfers to an individual’s computer hard drive for record keeping purposes. Cookies make using our Site easier by, among other things, saving your passwords and preferences for you. These cookies are restricted for use only on our Site, and do not transfer any personal information to any other party. Most browsers are initially set up to accept cookies. You can, however, reset your browser to refuse all cookies or indicate when a cookie is being sent. Please consult the technical information relevant to your browser for instructions. If you choose to disable your cookies setting or refuse to accept a cookie, some parts of the Site may not function properly or may be considerably slower.
Company uses the following cookies on the Site:
Cookie | Name | Purpose |
---|---|---|
_kjb_session | Kajabi session cookie | Tracks your active admin session so you don't need to re-login |
kjba | Kajabi affiliate token | Tracks which affiliate has referred an offer purchase |
_abv | Admin bar hidden | Tracks whether the user wishes their admin previewing bar to be hidden |
Malware/Spyware/Viruses: Neither the Company nor the Site knowingly permit the use of malware, spyware, viruses, and/or other similar types of software.
Links to External Sites: The Company is not responsible for the content or practices of third party websites that may be linked to the Site. The Company is also not responsible for any information that you might share with such linked websites. You should refer to each website’s respective privacy policy and practices prior to disclosing any information.
Bulletin Boards and Chat Areas: Guests of the Site are solely responsible for the content of messages they post on the Company’s forums, such as chat rooms and bulletin boards. Users should be aware that when they voluntarily disclose personal information (e.g., user name, e-mail address, phone number) on the bulletin boards or in the chat areas, that information can be collected and used by others and may result in unsolicited messages from other people. You are responsible for the personal information you choose to submit in these instances. Please take care when using these features. Choice/Opt-Out: The Site may provide you the opportunity to opt-in to receive communications from us at the point where we request information about you. You always have the option of removing your name from any e-mail list in order to discontinue any such future communications. In order to ensure immediate removal from any list, please follow the specific instructions set forth within the communications you receive from the Company which you no longer wish to receive. If you are unsuccessful in completing the instructions specified in any such communication, please e-mail us at [email protected], including a copy of the undesired email attached to the request, and state you wish to be removed from the mailing list.
Contact Information for Complaints or Concerns: If you have any complaints or concerns about the Company or about this privacy statement, please contact:
Via email: [email protected]
or
Via regular mail: Tori Helf Enterprises, LLC, P.O. Box 10611, Costa Mesa, CA 92627
Information provided by you via general e-mail inquiries to the Company such as your e-mail address is used only to respond to your inquiries in the ordinary course of business, and is never shared with third parties.
Security: Security for all personally identifiable information is extremely important to us. Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, The Company cannot ensure or warrant the security of any information you transmit via the internet. By transmitting any such information to the Company, you accept that you do so at your own risk.
Your Acceptance of These Terms: By using the Site, you accept the policies and restrictions set forth in this Online Privacy Policy. If you do not agree to this policy, please do not use the Site. This Online Privacy Policy may be revised from time to time by updating this posting. You are bound by any such revisions and should therefore periodically visit this page to review the then current Online Privacy Policy to which you are bound.
Last Updated: November 10, 2015
GDPR
INTRODUCTION
This privacy notice provides you with details of how we collect and process your personal data through the use of our website: www.torijenae.com
WHAT IS THE PURPOSE OF THIS DOCUMENT?
Tori Helf Enterprises, LLC is a “data controller”. This means that we are responsible for deciding how we hold and use personal information about you. You are being provided this privacy notice because you are on our mailing list and/or are using our services, which includes Transformational Life Coaching and Energy Psychology Therapies (the “Services”) and so that you aware of how and why your personal data will be used, namely for the purposes of the Services, and how long it will usually be retained for. This privacy notice provides you with certain information that must be provided to you, under the General Data Protection Regulation ((EU) 2016/679) (the “GDPR”).
DATA PROTECTION PRINCIPLES
We will comply with data protection law and principles, which means that your data will be:
- Used lawfully, fairly and in a transparent way.
- Collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes.
- Relevant to the purposes we have told you about and limited only to those purposes.
- Accurate and kept up to date.
- Kept only as long as necessary for the purposes we have told you about.
- Kept securely.
THE KIND OF INFORMATION WE HOLD ABOUT YOU
In connection with our mailing list, we will collect, store, and use the following categories of personal information about you:
- Personal information that you have provided in any of the Tori Helf Enterprises, LLC sign up or opt-in forms, contact forms, or applications, including name, title, address, telephone number, personal email address, website address, business and/or employment information, and personal goals and intentions for engaging in our “Services”.
In connection with the Services, we will collect, store, and use the following categories of personal information about you:
- Personal information that you have provided in any of the Tori Helf Enterprises, LLC sign up or opt-in forms, contact forms, program or session applications, session forms, accountability forms and/or client intake forms, including name, title, address, telephone number, personal email address, website address, business and/or employment information.
- Session notes to include any and all personal information that is discussed confidentially in our sessions.
- Payment information to include credit card or debit card numbers that may be held by a third party system such as PayPal or Square.
We may also collect, store and use the following “special categories” of more sensitive personal information, only if you choose to engage in our Services and if you choose to provide us with such information:
- Information about your race or ethnicity, religious beliefs, sexual orientation and political opinions.
- Information about your health, including any medical conditions, medications, psychological conditions, health and treatment records.
- Information about family members, past or current experiences, including physical, psychological or emotional trauma, as provided in sessions.
We do not collect information about criminal convictions or offenses.
HOW IS YOUR PERSONAL INFORMATION COLLECTED?
We collect personal information about the users of our Services from the following sources:
- You - as provided in our online forms and applications, website or social media messages or postings, or via email, phone, text, or video meetings.
- Data that is publicly accessible from your website or social media accounts.
HOW WE WILL USE INFORMATION ABOUT YOU
We will use the personal information we collect about you to:
- To provide you with the full scope of our services and assist you with the best possible outcome from using our Services.
- Comply with legal or regulatory requirements.
- To communicate with you and/or reply to communications you send to us
- For record keeping and the establishment, pursuance or defense of legal claims
- To provide you with Goods and Services you have requested and/or purchased and to keep records of such transactions.
- Process payment for our Services
If you fail to provide information when requested, which is necessary for us to provide you with the Services, we will not be able to provide you with the full scope of our Services.
We also need to process your personal user data and technical data as follows:
User Data – includes data about how you use our website, social media, and any online services together with any data that you post for publication on our website, social media accounts or other online services. We process this data to operate our website and ensure relevant content is provided to you, to ensure the security of our website, to maintain back-ups of our website and/or databases and to enable publication and administration of our website, other online services and business.
Technical Data – includes data about your use of our website, social media, and other online services such as your IP address, your login data, details about your browser, length of visit to pages on our website, page views and navigation paths, details about the number of times you use our website, your time zone settings, and other technology on the devices you use to access our website. The source of this data is from our analytics tracking system. We process this data to analyze your use of our website, social media, and other online services, to administer and protect our business and website, to deliver relevant website content and advertisements to you and to understand that effectiveness of our advertising. We use this information to develop marketing strategy, provide you with relevant and valuable content and to grow our business.
HOW WE USE PARTICULARLY SENSITIVE PERSONAL INFORMATION
We will use your particularly sensitive personal information in the following ways:
- We will use information about your philosophical or moral beliefs, or your sexual orientation, if you choose to provide it to us, to ensure meaningful equal opportunity, and provide you with the best possible outcome within our scope of Services.
INFORMATION ABOUT CRIMINAL CONVICTIONS
We do not envisage that we will process information about criminal convictions.
DATA SHARING
Why might we share your personal information with third parties?
We may share personal data we hold with any member of our group, which means our employees, subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
We may also disclose personal data we hold to third parties:
If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply any contract with you or other agreements; or to protect our rights, property, or safety of our employees, customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
All our third-party service providers and other entities in the group are required to take appropriate security measures to protect your personal information in line with our policies. We do not allow our third-party service providers to use your personal data for their own purposes. We only permit them to process your personal data for specified purposes and in accordance with our instructions.
TRANSFERRING PERSONAL DATA TO A COUNTRY OUTSIDE THE EEA
We may transfer any personal data we hold to a country outside the European Economic Area (”EEA”), provided that one of the following conditions applies:
(a) The country to which the personal data are transferred ensures an adequate level of protection for your rights and freedoms.
(b) You have given your consent.
(c) The transfer is necessary for one of the reasons set out in GDPR, including the performance of a contract between us and you, or to protect your vital interests.
(d) The transfer is legally required on important public interest grounds or for the establishment, exercise or defense of legal claims.
(e) The transfer is authorized by the relevant data protection authority where we have adduced adequate safeguards with respect to the protection of your privacy, fundamental rights and freedoms, and the exercise of those rights.
Personal data we hold may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. That staff maybe engaged in, among other things, the fulfillment of contracts with you, the processing of payment details and the provision of support services.
DATA SECURITY
We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal information to those employees, agents, contractors and other third parties who have a business need-to-know. They will only process your personal information on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.
DATA RETENTION
How long will you use my information for?
We will retain your personal information for as long as necessary to fulfill the purposes we collected it for, including the purpose of satisfying any legal, accounting, or reporting requirements.
When deciding what the correct time is to keep the data we look for its amount, nature, and sensitivity, potential risk of harm from unauthorized use or disclosure, the processing purposes, if these can be achieve by other means and legal requirements.
For tax purposes, the law requires us to keep basic information about our customers (including contact, identity, financial and transaction data) for six years after they stop being customers.
RIGHTS OF ACCESS, CORRECTION, ERASURE, AND RESTRICTION
Your rights in connection with personal information:
Under certain circumstances, by law you have the right to:
- Request access to your personal information (commonly known as a “data subject access request”). This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it.
- Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.
- Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below).
- Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes.
- Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it.
- Request the transfer of your personal information to another party.
- If you want to review, verify, correct or request erasure of your personal information, object to the processing of your personal data, or request that we transfer a copy of your personal information to another party, please contact [email protected] writing.
RIGHT TO WITHDRAW CONSENT
You have the right to withdraw your consent for processing your information at any time. To withdraw your consent, please contact [email protected]. Once we have received notification that you have withdrawn your consent, we will no longer process your information and, subject to our retention policy, we will dispose of your personal data securely.
DATA PRIVACY
We have appointed a data privacy manager to oversee compliance with this privacy notice. If you have any questions about this privacy notice or how we handle your personal information, please contact the data privacy manager, Tori Helf at [email protected].
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues.
Cookies
We use cookies and other similar technologies to distinguish you from other users of our website. This helps us to provide you with a better experience when you use the website and allows us to improve it. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer or mobile device. For example, cookies can be used to collect information about your use of the website during your current session and over time (including the webpages you view and the files you download), your operating system and browser type, your internet service provider, your domain name and IP address, the website that you visited before our website, and the link that you use to leave our website. If you are concerned about having cookies on your computer, you can set your browser to refuse all cookies or to indicate when a cookie is being set, allowing you to decide whether to accept it. You can also delete cookies from your computer. However, if you choose to block or delete cookies, certain features of the website may not operate correctly.
For more information see www.allaboutcookies.org. We use may Google Analytics to help collect and analyze certain information about you (such as age, gender and interests).